Business & Management
Leadership & Management
A practical leadership and management programme that builds the skills to lead teams, manage performance, communicate effectively and make sound decisions in a modern workplace.
Course information
- Duration
- Flexible; corporate cohorts available
- Training hours
- Typically 24–36 hours
- Delivery
- Classroom, Live Online, Corporate In-House
- Certification
- BTI certificate of completion. Speak with admissions about certification and exam pathways.
- Fees
- Contact BTI for current fee details.
What you will learn
- Apply core leadership and management principles
- Lead, motivate and manage team performance
- Communicate, delegate and resolve conflict effectively
- Make structured, accountable decisions
Course outline
- Module 1
Leadership styles and self-awareness
- Module 2
Building and managing high-performing teams
- Module 3
Performance management and feedback
- Module 4
Communication, delegation and conflict resolution
- Module 5
Decision-making and problem solving
Who should attend
New and aspiring managers · Team leaders · Supervisors